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FREQUENTLY ASKED QUESTIONS

What is the size of this backpack?
This is a 20L backpack contained within two major zip up sections of the bag.
Does this come in any other color?
This is the first offering and comes in 1 standard Grey colour. Future colours will be planned.
Is there a product warranty?
There is a guarantee for any workmanship related faulty and we will ensure your bag is replaced.
Is this backpack waterproof?
This backpack is tested in rain conditions and the zips are waterproof, and hence no water can go in such conditions.
What if I want to return it because I change my mind?

We give you the peace of mind to return it to us and get a full refund if you contact us within 30 days.
Your refund is refunded back to your payment card when you made the purchase.

Who pays for return postage?

The customer is obliged to pay the return postage. Nishi Pty Ltd will pay for postage out to the customer.